Senior Communications Associate

  • Tokyo, Japan
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Our international communications & policy team is made up of tough, quick-witted, entrepreneurial, and intellectually curious people. We communicate to the world Square’s mission to empower businesses and individuals with beautifully simple tools that give them an advantage where they previously and unfairly had none.

We are looking for a Senior Associate to support communications efforts for our Japanese business, sharing the Square story with multiple audiences including national, local and specialist media, partners, elected officials and government stakeholders.

You will:

  • Work closely with the JP Communications Lead and other teams across Tokyo and San Francisco to develop and execute creative campaigns that highlight our sellers, products, and company in newsworthy and interesting ways.

  • Develop and maintain close relationships with key reporters and publications, Square customers and other third-party advocates.

  • Be an advocate for Square and develop narratives that will resonate with diverse audiences.  

  • Draft and edit written materials including press releases, advertorials, briefing docs, FAQs, blog posts and other collateral.

  • Maintain lists, reports, coverage roundups and other systems to ensure smooth running of activities across multiple time zones.  

  • Identify and coordinate relevant speaking opportunities for company executives and Square sellers

  • Roll up your sleeves and pitch in, contributing to the overall growth of the Japan business by contributing time, effort and ideas to functions outside of your lane. 


You have:

  • At least four years relevant work experience, either in a PR agency, media organization, in-house or public sector communications team.

  • Skills in planning, organising, prioritising and executing simultaneous projects and activities.

  • Strong and prolific writing and editing skills.

  • Experience identifying news stories and pitching them to the media

  • A solid understanding of the structures of Japanese government at national, regional and local levels.

  • A self-starter attitude: you instinctively and consistently create personal and professional stretch goals and meet them.

  • An ability to succeed in a collaborative, start-up environment, working cross-functionally with colleagues around the world.

  • Willingness to travel in Japan and internationally when required.

  • Curiosity and creative thinking.


Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.