Investigator

  • Oakland, CA, USA
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square investigators carry out systematic and formal inquiries to discover and examine instances of fraud and other loss cases across all products on our payments platforms. Working with our talented Legal, Risk, Compliance, and Engineering teams to help protect our customer community, this team is  vital to the mitigation of risk and eventual recovery of assets. 

You will:

  • Work cross-functionally with internal teams to collect and analyze data on individual cases

  • Produce industry acceptable investigative reports and present your findings for appropriate case disposition

  • Work to develop and maintain relationships with federal and local law enforcement, including ECTF

  • Run investigations for the Counsel team and present to law enforcement when appropriate

  • Work with the Risk Operations team to positively impact loss metrics

  • Work to recover loss through a multi-channel approach and case disposition

  • Be willing to appear in Court, which may require occasional travel

  • Work under the direction of the Global Legal Response and Investigations Manager

Qualifications

You have:

  • BA/BS degree or equivalent work experience

  • 5+ years in law enforcement or private sector investigations involving financial crimes

  • Experience in asset recovery

  • A collaborative spirit, excellent communications and presentation skills, and cross-functional working skills

  • Established relationships in law enforcement, government, and private industry to leverage as you protect Square and its interests

  • A passion for Square and its customers

 

Even better:

  • CFE or CFCS certifications

  • Familiarity with SQL and data analysis tools

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources