Investigator

  • Oakland, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square investigators carry out systematic and formal inquiries to discover and examine instances of fraud and other loss cases across all products on our payments platforms. Working with our talented Legal, Risk, Compliance, and Engineering teams to help protect our customer community, this team is  vital to the mitigation of risk and eventual recovery of assets. 

You will:

  • Work cross-functionally with internal teams to collect and analyze data on individual cases

  • Produce industry acceptable investigative reports and present your findings for appropriate case disposition

  • Work to develop and maintain relationships with federal and local law enforcement, including ECTF

  • Run investigations for the Counsel team and present to law enforcement when appropriate

  • Work with the Risk Operations team to positively impact loss metrics

  • Work to recover loss through a multi-channel approach and case disposition

  • Be willing to appear in Court, which may require occasional travel

  • Work under the direction of the Global Legal Response and Investigations Manager

Qualifications

You have:

  • BA/BS degree or equivalent work experience

  • 5+ years in law enforcement or private sector investigations involving financial crimes

  • Experience in asset recovery

  • A collaborative spirit, excellent communications and presentation skills, and cross-functional working skills

  • Established relationships in law enforcement, government, and private industry to leverage as you protect Square and its interests

  • A passion for Square and its customers

Even better:

  • CFE or CFCS certifications

  • Familiarity with SQL and data analysis tools

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources