Solutions Partner Manager

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Solutions Partner Manager role is responsible for executing scalable programs that benefit Square and Square’s Solutions (Channel) Partners. You will be primarily focused on managing and enabling partners to sell Square’s products into their customer bases, working very closely with partners Sales and Engineering teams. You will become an expert on how Square’s products and value propositions can enhance the way partner’s sell and build commerce solutions for sellers. This is an exciting opportunity working with Square partners across an omnichannel commerce ecosystem. 

This is a critical role on the Solutions Partnerships team, and you will be required to have a good mix of abilities that include: ability to empathize and understand how partners work with sellers, rapidly iterate the partner program from a test and learn methodology, and a desire to drive for significant growth in our business.

You will: 

  • Execute a scalable Solutions (Channel) Partner program with a focus on partner and process management to drive growth for both partners and sellers 

  • Maintain direct and active relationships with partners and sellers, including proactive sales and technology enablement

  • Work closely with product teams to strategically deliver product training, assets, and collateral 

  • Deliver presentations and trainings as a product expert

  • Be a liaison between partners and internal Product Management, Engineering and Sales teams

  • Be responsible for success metrics and partner growth

  • Operate with little oversight, be an executor, and be able to drive excitement and growth across partners

Qualifications

You Have: 

  • Executes Effectively: Successful track record of planning and execution. Takes responsibility for tasks and decisions. Sets clear goals and measure, monitors process, progress, and results. Designs feedback processes into work to always stay on track. Drives revenue through building and managing pipeline. 

  • Leading Change: Passion for helping others succeed (both for partners and sellers), especially in a sales-specific or business related function. Dedicated to helping others improve, find purpose in the day-to-day, and coaching others

  • Works Effectively with Senior Leaders: Can build relationships, sell and deal comfortably with executives. Can craft approaches that are perceived as positive and successful. Knows how to deliver to build credibility. 

  • Leads with Vision and Purpose: Communicates a compelling and inspired vision and sense of common purpose. Invests time to look beyond what’s possible today. Sets clear milestones and holds people (and self) accountable to deliver

  • Fantastic Public Speaker, Inspirational and Motivational: comfortable delivering trainings, speaking engagements, hosting events, and managing a classroom filled with diverse background and unique content

  • Able to drive and manage cross-functional initiatives at scale

  • 3 - 5  years partnerships, partner referral, account management, and/or sales experience, preferably with a successful track record of managing partners and sellers

  • Experience working with or for companies that focus on selling commerce solutions, including payments, POS, eCommerce, SaaS tools, Internet connectivity, and other B2B technology

  • Ability to travel up to 25% per month

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.