HR Business Partner
- Toronto, Canada
Our HRBP in Toronto will support employees and management in Square’s Canada, UK & Ireland markets. The ideal candidate is one who is interested in making a significant impact in one of the most valued and visible groups in the company and excels in a fast-pace, high engagement environment with extraordinary desire to innovate. You will be on the front line working closely with managers to be able to provide hands-on input, insight, and advice with respect to employee relations, HR programs, conflict management, organizational development, compensation, training, and more. You’re comfortable speaking up and driving initiatives forward despite any unexpected roadblocks.
Provide employees and managers (leads) in the Canada, Ireland, & UK markets with an available first point of contact for questions and guidance.
Escalate concerns beyond your scope and navigate employees and leads to the right point of contact.
Provide guidance and coaching to leads and employees for things such as: policies/guidelines/procedures interpretation, employee engagement, conflict resolution, People process training, employee relations, performance management, career development, talent assessment, workplace investigations, etc.
Work closely with managers in market to support compensation planning. May help analyze and review data with leads and HRBPs to facilitate conversations with HRBPs on issues that are site-specific.
Ensure that all employee relations issues are properly identified, reported, investigated, and resolved - including working with the appropriate HRBP and/or Employee Relations. If necessary, call out site themes across all teams.
Partner with Global HRBPs to help develop and deliver unique and team-specific people solutions to teams in each market.
Work closely with managers to create action plans from our internal employee survey. Help analyze and review data with leads and HRBPs. Facilitate action planning and follow up as needed.
Participate in talent reviews and help identify and develop talent throughout the organization with respective HRBPs.
Support and proactively monitor performance management processes (annual/mid year review process) to identify areas for improvement and use findings to recommend improvements in the efficiency and effectiveness of processes & systems. This could include scheduling and supporting specific events.
Assist with other special HR projects or initiatives as needed.
Frequent international and domestic travel is required.
BA/BS degree or equivalent practical experience
3-5 years of HR Generalist / HRBP experience, including strong working knowledge of Canada employment laws and best practices
A history of partnership alignment to build and improve company culture and increase employee engagement
Strong analytical and problem solving skills
Work in a fast paced, matrixed environment
Working knowledge of employment laws and best practices in Ireland & the UK