Compliance Program Manager

  • Melbourne, Australia
  • Full-time

Company Description

Our mission is simple: we want to help people everywhere start, run and grow a business. We’re a fast-moving global fintech company building the tools entrepreneurs need to simplify and streamline their business. Square’s powerful ecosystem of tools includes everything from accepting card payments and invoicing to e-commerce, real-time analytics, data reporting and managing inventory, locations or people. 

Now supporting millions of businesses worldwide, Square is recognised as a leader in innovation, rated in the top 10 of Fast Company’s 2019 World’s Most Innovative Companies list. As we continue to expand globally, we are looking to drive that innovation further by scaling our smart, dedicated and passionate workforce in new markets. Square was founded in 2009 by Jack Dorsey and Jim McKelvey and is headquartered in San Francisco, with offices now operating across the United States, Canada, Japan, the UK and Australia. 

Job Description

We are looking to bring in an experienced individual to assist the Compliance Officer in managing compliance programs and ensuring the company is fulfilling all regulatory obligations in a constantly evolving and dynamic environment.

You will be responsible for:

  • Updating, enhancing and maintaining the AFSL and AML/CTF program documents and related policies

  • Assisting with risk assessments in accordance with the AML/CTF legislation and internal policies

  • Keeping abreast of regulatory developments, assessing business impacts and implementing required framework to comply with new/revised regulatory requirements

  • Researching and providing recommendations for new requirements related to product and program changes and Compliance policies

  • Explaining complex and nuanced compliance requirements into understandable concepts for all relevant stakeholders

  • Providing advisory as a subject matter expert and supporting business units on AFSL and AML/CTF matters

  • Developing compliance guidelines to keep other teams aware of compliance requirements

  • Supporting internal and external audits, reviews, and examinations

  • Ensuring the business is fully compliant and aware of their reporting requirements and regulatory developments affecting their range of products

  • Facilitating comprehensive solutions by maintaining an understanding of business systems and processes, both technical and operational


You have:

  • 3-5 years in a senior compliance role with a regulated financial services firm, preferably in the payments space

  • Strong operational knowledge in executing and running a sound compliance program

  • Deep understanding of AML/CTF, AFSL and relevant regulatory requirements

  • Excellent written and verbal communication skills

  • Ability to work in a fast-paced, dynamic, and innovative environment, with the ability to shift gears quickly as situations change and deliver outstanding results

  • Previous people management experience is a plus

  • Ability to shift gears quickly as situations change

  • Ability to effectively influence and communicate cross-functionally

  • Creative problem solving skills

  • Self-starter who can perform flawlessly with minimal direction

  • Past program and/or project management experience preferred

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.