Project Manager, Compliance

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The mission of the Strategic Operations team at Square is to manage global strategic compliance initiatives and processes. These projects include the development and execution of project plans for large cross-functional initiatives such as outsourcing operational backlogs, developing team efficiency metrics and Key Performance Indicators and reporting out to management. The Project Manager will work alongside product managers, operations leads, engineers, legal counsel, and outside partners. 

You will:

  • Facilitate and manage technical projects, by gathering requirements, developing and tracking project milestones, estimating work efforts and managing competing priorities

  • Identify project risks and facilitate the mitigation of those risks

  • Manage communication of progress/status with the Counsel team, executives and other project stakeholders

  • Evaluate current operational processes and procedures to ensure compliance with industry best practices

  • Build tactical and scalable solutions for operational teams to manage compliance tasks and risks

  • Design and maintain all relevant documentation and content 

  • Communicate progress and results to all relevant internal and external stakeholders and partners

  • Stay on top of regulatory developments, industry trends and Square roadmaps to drive decisions


You have:

  • A Bachelor's Degree and 4+ years of experience managing large cross-functional projects at a fast-paced, high-growth company

  • A strong analytical and metrics driven approach to create substantiated solutions

  • Extremely strong project planning skills with an eye for detail

  • A superior ability to communicate with peers, engineers and executives

  • Superb organization skills with the ability to manage competing priorities

  • An ability to distill complex issues into solvable and actionable tasks

  • Ability to execute independently and work with team members of all levels 

  • Adaptability in an agile and fast-paced environment

  • Clear and effective written skills that reflect high attention to detail

  • Understanding of SQL and Excel is preferred

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.