Tech Lead Manager, Square Capital Servicing

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As an Engineering Lead for the Servicing Platform Team on Square Capital, you will define  the broad direction and future of our Servicing Platform which handles the services and infrastructure that power our credit products. You will operate on the critical path of all our  products on Capital and beyond, and have a direct impact on the success of our credit products.

You will:

  • Directly lead and empower an outstanding team of engineers by coaching and developing your team, promoting  pragmatic engineering decision-making, and leveraging your technical expertise to constantly improve the team and the organization
  • Help set broad direction and vision, influence engineering and business strategy, and establish practices to efficiently and effectively address customer needs
  • Lead and participate in essential technical, design, and product discussions with leaders across our multiple product, data science, and analyst teams
  • Oversee the success of your team's projects and deliver quantifiable results in a timely manner
  • Learn and understand multiple complex financial instruments to be able to model commonalities between them.
  • Improve the reliability and accuracy of our financial products by building redundant and fault tolerant systems. 
  • Build systems that collect and maintain customers confidential data, while holding Square to the highest standards for security and compliance.
  • Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function


You have:

  • 6+ years professional experience in building customer facing large software projects
  • 2+ year(s) leading and/or managing engineering teams
  • Excellent software engineering knowledge and the ability to provide technical mentorship and guidance
  • Experience collaborating with product managers, data analysts, and other engineering and cross-functional leaders 

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources