QC Compliance Specialist

  • St. Louis, MO
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The mission of the Compliance Quality Control team at Square is to provide timely and encouraging feedback on decision making; constructive observations; valuable insight into trends, processes, procedures and highlight opportunity for efficiency. This is achieved by sampling decisions made by the Compliance Team.

You will: 

  • Sample a wide range of decisions arising from compliance-related alerts

  • Recognize patterns, evaluate data and metrics to make constructive observations to enhance training, procedures and consistency in decision making

  • Have, or be able to quickly develop, knowledge of the Compliance team workstreams in order to properly assess decisions against procedures

  • Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements that include customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols 

  • Work in collaboration to deliver regular feedback to individuals and their Leads, develop and deliver guidance and training on observations



You have:

  • Adept communication skills when delivering feedback to individuals

  • An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results

  • An ability to learn quickly, execute independently and work in a methodical yet dynamic manner

  • Previous experience in a quality role is ideal, at minimum 2+ years compliance or audit experience with a financial institution or payment-focused company preferred

  • Passion for Square, and a strong interest in technology/knowledge of the industry

  • Bachelor’s degree or equivalent practical experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources