Talent Operations Analyst

  • New York, NY, USA
  • Full-time
  • Alternate Location: Oakland, United States
  • Position open to remote: Yes
  • Current Square Employee?: Apply via go/jobs

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for our first Talent Operations Analyst. This is a high-impact role which will help improve our programs, processes, and analytics across the Talent function. You will partner on recruiting data analytics and build dashboards, reports, and ad hoc trend analysis to help improve our hiring process. You will work with Talent leadership to achieve our hiring goals and communicate insights to our business partners. You will also use both analytical and problems solving skills to make strategic recommendations.

This role can be located in Oakland, CA, New York, NY, or remote.

You will:

  • Develop dashboards and analyses that power recruiting team decisions and operations.

  • Partner with People Analytics to build our recruiting data roadmap and analytics reporting framework.

  • Evaluate and report on key metrics for the Talent Acquisition organization on a global level.

  • Partner across all levels of recruiting leadership and provide data to lead to more informed decision making.

  • Translate complex findings and data in a compelling and easy-to-understand narrative for the end user.

  • Communicate analyses and recommendations to multiple cross-functional business partners.

  • Make recommendations to improve existing data-collection methodologies.

  • Evaluate Square's recruiting life-cycle and processes to improve both efficiency and quality. 



You have:

  • BA/BS degree, preferably in Economics, Business, Statistics, or Computer Science.

  • 3+ years of hands-on experience in a highly analytical role.

  • Proficiency with data visualization tools (i.e. Looker, Tableau) and SQL.

  • Advanced expertise in Excel / Google Sheet (queries, pivot tables, etc.)

  • Process mapping and systems improvement experience.

  • Experience dealing with sensitive and confidential data.

  • Experience building programs, processes, systems, or tools in a scaling Talent Acquisition organization is preferred.


Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources