Product Analyst, App Platform

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Product analysts at Square are embedded within product and platform teams and use engineering, analytics, and machine learning to empower data-driven decision-making in the full life cycle of product development. As a product analyst, you will use data to understand our customers and help us build remarkable products. 

The App Platform team manages Square’s mobile platform, with a mission to make it quick and easy to build reliable and delightful mobile apps. The team owns shared mobile API’s, app performance metrics, delivery and integration testing systems, and fundamental frameworks that are the building blocks of our mobile apps such as Workflow. We work closely with every team at Square that builds mobile products. 

As a product analyst on the App Platform team, you will:

  • Manage all data analysis for the entire mobile platform team. Mobile-at-scale is a largely unsolved problem in the industry, and there is an opportunity to create new solutions. 
  • Implement metrics, dashboards, reports, and deep-dive analysis to measure how well we are meeting the needs of our partner teams and inform where we should invest to improve mobile software development.
  • Partner with product managers to analyze and make decisions based on data from our build systems, mobile app event logs, internal developer surveys, and more. 
  • Build ETL pipelines to ingest and transform several mobile software analytics from our apps and build tooling. 
  • Build self-service analytics tools and dashboards for our partner teams.

Qualifications

You have:

  • 3+ years of analytics experience, or equivalent
  • Fluency with data, analytics, and visualization technologies (We primarily use SQL, Looker, and Python)
  • Familiarity with fundamental software engineering tools such as version control software (we use Git) and build systems
  • Experience using, and building, ETL pipelines to process large amounts of data
  • Experience managing analytics projects in collaboration with multiple product and engineering managers as an analytics partner

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources