Product Analyst, Ecommerce

  • Scottsdale, AZ
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

You will work with the product team to build the Square Ecommerce experience. You will work on the product from end-to-end, from how a merchant sets up their online presence to how a shopper browses online. You’ll form analyses using a rich data set to track feature usage and performance, identify potential gaps and opportunities, and make recommendations to partners. You will contribute to high-level discussions with senior leadership and peers across Square. 

You will:

  • Partner with product managers, engineers and senior strategy leaders to improve the product. Make sure the right questions are being asked, solicit feedback, and iterate until you reach meaningful conclusions backed by solid analysis
  • Design A/B experiments to evaluate the impact of changes we make to the product
  • Use SQL to develop data pipelines, write complex queries, and perform analysis
  • Break down nuanced, complex data for partners, keeping context at the forefront of communication
  • Develop data models, establish KPIs, build ETLs and construct dashboards

Qualifications

You have:

  • 3+ years of experience in an analytics role (e.g. web analytics, product analytics, data science)
  • SQL experience and familiarity with scripting languages such as Python and R
  • Experience with BI reporting tools (Looker, Tableau)
  • Quantitative background (eg, bachelor’s degree or applicable training)

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources