Credit Risk Specialist

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a finance professional to join Square’s outstanding Risk organization to help understand and manage credit risk for sellers processing on Square. You will need to understand credit and financial statements, and a desire to apply those skills in new ways to help Square grow our annual processing volume while controlling loss related to charge-backs. You will conduct reviews of new and existing sellers, assessing credit risk associated with processing activity, and taking appropriate action following our risk policies. You will work in an operations environment, maintaining team standards while ensuring that we follow internal and seller-facing service-level agreements. You will have a passion for knowledge—gathering insights, identifying areas for improvement, and contributing to key projects to push our team forward. Lastly, you will be dynamic and have a passion for Square’s mission of Economic Empowerment. If all of this sounds exciting, you may be a good fit and we look forward to hearing from you!

Job Responsibilities:

Perform reviews of high-risk seller accounts and follow steps that aligns with Square’s risk policies
Analyze risks associated with different seller business models and card processing patterns
Collect and review appropriate documentation necessary to assess and mitigate risk
Document decisions and rationale in accordance with our underwriting guidelines
Communicate with sellers by phone and email, including investigative-level conversations
Work with internal partners including Fraud and Compliance, as well as multiple levels of management
Help identify process improvements and contribute to key Credit Risk projects and initiatives

Qualifications

Core Skills/Experience:

Associate or Undergraduate degree in Finance, Economics, or Accounting desired
1 or more years experience in credit, underwriting, finance, or related
Experience or demonstrated understanding in financial statement analysis
Experienced in commercial banking or card processing a plus
Self-starter; comfort dealing with ambiguity
Strong sense of accountability for helping our team achieve its collective goals and best-serve our customers
Must be a team-oriented person with enthusiasm to collaborate on new ideas and learn from and mentor others
Efficient and strong time management skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources