Product Analytics Manager, Payments

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We're looking for a Product Analytics Manager to join a cross-functional leadership team that drives strategy and delivery for our core Payments and Business Banking products at Square. You will directly manage a team of 4-6 product analysts, help set direction for our Payment Products group, and work across teams to improve our analytics and data science practices throughout the company.

As Product Analytics Manager, you will guide your team of product analysts who collaborate with engineering, marketing, design, and product to answer challenging questions that improve our customer experience and Square’s growth. You will manage the career growth of your team, and promote a collaborative and inclusive culture.

You will:

Join a cross-functional leadership team, and lead the analytics practice for a product set used by millions of Square customers in multiple global markets
Foster a data-driven culture and influence partners throughout Square using data insights to guide product direction
Champion A/B testing and product experimentation
Provide technical guidance, mentorship, and leadership as your team works with team members across multiple disciplines; including product, engineering, marketing, and operations
Join a community of analytics leads, and help further the discipline at Square by establishing best practices and defining career paths
Report into the Director of Engineering for Square's Payment Products

Qualifications

You have:

8+ years of experience in a data-focused role such as product analytics, business analytics, business operations, or data science
Experience with complex products serving millions of customers on multiple platforms and countries
2+ years leading an analytics team
A Bachelor's degree or higher, preferably in a quantitative discipline such as Economics, Finance, or Physical Sciences, or equivalent work experience in an analytics role
Experience with data analysis and visualization tools, such as SQL, R, Tableau, or Looker

Technologies we use and teach:

SQL (Snowflake, BigQuery), Airflow, Looker
Google Cloud Platform, AWS
Python, R
Machine learning and statistical modeling frameworks

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources