Hardware Engineering Program Manager

  • San Francisco, CA
  • Full-time
  • Alternate Location: Oakland, United States
  • Position open to remote: Yes
  • Current Square Employee?: Apply via go/jobs

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As a Hardware EPM for Square Hardware, you will drive complex hardware product engineering design, development, NPI build, validation, and certification activities. The Hardware EPM utilizes a solid engineering background to understand technical details of cross-functional issues and risks and utilizes previous program management experience of complex engineering programs to guide the team through successful development to product launch.


 You Will:

  • Create and maintain a hardware development plan, schedule and budget for a complex consumer electronics payment product in partnership with engineering managers, technical leads and individual contributors.

  • Work with the Product Manager, Software Engineering Program Manager, Operations Program Manager and other key program leads to coordinate critical cross-functional work and convergence dates.

  • Identify key technical risk areas and develop actionable mitigation strategies.

  • Communicate key developments, updates, and problems to teams and stakeholders (technical and non-technical).

  • Drive certification activities in partnership with regulatory and certification experts.

  • Discern and implement process improvements that facilitate self-organization and enable our engineers to do their best work.

You Have:

  • 5+ years of relevant industry experience 

  • BS degree in ME/EE/CE or related field of study or equivalent work experience

  • Familiarity with JDM and CM development models and experience managing complex NPI builds

  • Experience with the common challenges and interdependencies in embedded systems and the cross-functional development of custom hardware.

  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.

  • Demonstrated experience managing trade-offs given specific constraints. 

  • Excellent communication, organizational and leadership skills; ability to inspire team members.

  • Proactive attitude with demonstrated creative and critical thinking capabilities.

  • Ability to work across multiple time zones and travel internationally to Square offices and manufacturing locations.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources