Head of St. Louis Account Management

  • St. Louis, MO
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Regional Lead: Midwest Account Sales Management

The Account Management team works with the largest Square merchants to grow their business using Square’s powerful ecosystem of products. The growing Midwest team of Account Managers partners with product and marketing teams to understand the needs of our merchants, and then meet their needs and grow their business through Square solutions. We are looking for a Regional Leader to lead our Core Accounts Account Management team with experience in Sales leadership. You will support and continue to build a high performing team that leads to success for our sellers AND for Square. You will co-develop processes, systems, and metrics to ensure excellence in account management, at scale. You will also manage high impact projects for the Account Management team within the broader Seller organization. 

You will:

  • Plan, organize, and lead a 40+ person revenue generating account management team. 
  • Develop sales managers.
  • Partner with senior members of the Account Management leadership and operational teams. 
  • Be a driving force in continuing the Account Management team’s growth at Square.
  • Represent the Midwest team progress, product feedback, and seller insights across Square. 
  • Develop creative ways to motivate your team and the broader core accounts team to exceed targets (revenue outputs, inputs, customer satisfaction, and operational goals)
  • Engage with product teams to be the customer voice for improvement.

Qualifications

You have:

  • 6+ years of sales success, preferably in a high-growth company
  • 4+ years of leadership experience, with preferred experience leading sales managers
  • BA/BS Degree or equivalent work experience
  • Experience in high transaction volume SaaS application or financial services sales 
  • Experience working with and influence cross-functional teams in a rapidly growing environment
  • Experience communicating and managing relationships with senior executives 
  • Experience hiring and developing sales teams 
  • Extensive experience in a metrics-driven sales organization

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources