Product Manager, Payment API

  • Atlanta, GA, USA
  • Full-time
  • Alternate Location: San Francisco, United States
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Payments Platform is an open, global financial services platform for developers who serve sellers. It provides the necessary components to manage identity, process payments across multiple channels, hold and transfer funds, and provide accounting, reconciliation, and reporting in a secure and compliant way.

We are looking for a product manager for our Payments APIs product—a cornerstone of the Square platform and the products built on top of it. Last year, our platform processed more than $100Bn in payments volume across all Square products. Our job is to do this reliably so product teams can build remarkable experiences. We do this by providing a general purpose platform of composable building blocks, allowing Square and 3rd-party developers to improve on behalf of our sellers.

As a product manager for Payments APIs, you will lead the direction of your product by setting strategy and partnering with the engineering manager of your sprint team to guide execution. You will promote the voice of our sellers and developers to provide a reliable, scalable, and secure platform that makes Square go faster.

You will: 

  • Run your product like a business: manage the entire product life cycle from ideation, to execution
  • Understand your customer’s needs and their jobs to be done. Summarize those needs to shape the product roadmap, and establish and improve essential metrics
  • Ensure your team has understanding and empathy with their customers
  • Hypothesize and learn. Test and use insights to inform decisions
  • Work with engineers, product marketers, analysts, designers, and writers to build the product experience
  • Communicate progress on projects to stakeholders, partners and other teams
  • Represent the team with partners and senior company leaders

Qualifications

You have: 

  • 4+ years of product management experience or equivalent
  • An understanding and empathy for our sellers and the developers who serve them
  • Passion for our purpose of economic employment and innovation on behalf of our sellers and developers 
  • Experience launching and scaling platform products with public APIs, SDKs, or toolkits and maintaining them across multiple versions
  • Desire to lead, the ability to drive product strategy and work well with senior engineers and designers
  • Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
  • Natural curiosity, obsession with the details, desire to build the right thing
  • Systems thinking approach and technical background and passion for new technology and great developer experiences

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources