International Content Specialist

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Globalization team helps to bring Square to the world. Our goal is to provide creative, simple, unique, and localised experiences, drawing on our experience launching Square in the US and extending this to our international customers. We are looking for a content creator to join our team in Tokyo to help us shape the Square Japan message with maximum local relevance, amplifying our brand and products in Japan. You will be in a brand new role, reporting to the Global Head of Localization in San Francisco.

You Will:

Interpret global content strategy locally, tailoring our approach for the Japanese market.
Adapt campaign and evergreen messaging and imagery (from the Square website, blog content, paid marketing and emails) to provide local Japanese assets that resonate with our customers, and develop original Japanese content.
Support global campaigns with a localised Square Japan asset pipeline that addresses channel goals.
Transcreate assets to support product launches and ongoing campaigns, developing a pipeline for paid and organic channels with digital and static assets.
Establish a voice and tone for the local market in Japan consistent with our global Square brand.
Perform linguistic validation as the Square expert for the Japanese market.
Identify requirements and prioritise deliverables for Square Japan and the global Localization team.
Work with Square Japan and international teams (Marketing, Product, Technical) on localization projects.

Qualifications

You Have:

Fluent Japanese and English
Experience with Japanese market cultural dimensions and linguistic norms
Creative writing, asset localisation, translation and message transcreation experience
Familiarity with localization processes and technology
Previously worked with global brands in a role that engages with outside agencies to manage and produce locally relevant digital and static content for a variety of channels

Optional:

Experience with long-form writing online (for a blog, brand or website)
Experience with paid media marketing in print or online Experience with social media or email marketing campaigns

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources