Hardware Engineering Program Manager

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Oakland, United States
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As a Square Hardware EPM, you will coordinate complex hardware product engineering development, NPI builds, validation, and certification activities and Sustaining Engineering activities. As a Hardware EPM, you will use your engineering background to identify technical issues and risks and use your program management experience to guide the team through successful development to product launch. You will work with engineers in all disciplines, other Program Managers in engineering and operations, product managers and strategic suppliers and partners.

Role Location:

We want employees to be able to reside where they feel most creative and productive. You will be part of an org and team that works across Pacific Time and China Time. 

This role is open to all people who can be effective partners with this team, including sharing and adjusting to typical working hours.


 You Will:

  • Create a hardware development plan, schedule and budget for a complex consumer electronics payment product in partnership with engineering managers, technical leads and individual contributors.
  • Work with the Product Manager, Software Engineering Program Manager, Operations Program Manager and other key program leads to coordinate critical work and convergence dates.
  • Identify key technical risk areas and develop applicable mitigation strategies.
  • Communicate key developments, updates, and problems to teams and team members (technical and non-technical).
  • Drive certification activities in partnership with regulatory and certification experts.
  • Discern and implement process improvements that allow our engineers to do their best work.

You Have:

  • 5+ years of relevant industry experience 
  • BS degree in ME/EE/CE or related field of study or equivalent work experience
  • Familiarity with JDM and CM development models and experience managing complex NPI builds
  • Experience with the common challenges and interdependencies in embedded systems and the development of custom hardware.
  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.
  • Experience managing trade-offs given specific constraints. Communication, organizational and leadership skills; ability to inspire team members.
  • The ability to across multiple time zones and travel internationally to Square offices and manufacturing locations.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources