Legal Operations Analyst

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Legal Operations improves and maintains the Legal team's internal processes, systems, and technology tools. Our responsibilities include vendor/financial spend management, contracts management, knowledge management, increasing overall operational effectiveness by implementing new technologies and policies, and special projects. Working collaboratively across Square, we keep Legal a well-oiled machine. 

As a Legal Operations Analyst you will administer the department’s contracts management platform, providing the Commercial team of contracts managers and commercial counsel with organizational, technological, and substantive support. You will develop playbooks and processes, generate reports, and lead the daily administration and maintenance of our contracts management system.

You will, under the direction of the Legal Operations Associate:

  • Coordinate daily management and maintenance of Malbek contract lifecycle management system, including supporting the Legal Operations Associate with integration of other work tools/systems

  • Test functionality on legal databases and tools before implementation

  • Help develop training materials and user manuals

  • Train non-technical internal users on system functionality and associated legal procedures

  • Complete ad hoc contract management requests and special projects, reporting and status inquiries

  • Build relationships with essential Legal and non-legal partners such as Finance, Procurement, IT, and Business Systems

  • Improve contract processes to increase quality, accuracy and efficiency regarding the contracts management system, including data entry, governance controls and reporting


You have:

  • Bachelor’s degree or equivalent work experience

  • 2+ yrs. experience in the contracts field, contracts administration, or legal operations

  • Experience with commercial agreements and legal terms

  • Proficiency with business applications such as Microsoft Word and Excel, GSuite, legal practice management software (such as Apttus), and Salesforce

  • Basic programming/scripting skills (CSS, HTML, etc.)

  • Experience automating repetitive tasks

  • Analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations

The interview process consists of a phone screen with a recruiter and the hiring manager and then a video interview with members on the legal and business systems team.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources