Campaign Operations Lead, Marketing

  • Oakland, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Campaign Operations Lead to join our Marketing team, reporting to the Head of our Strategy, Planning, and Analytics team . You will work with marketing leaders across the company to achieve agreement on the product roadmap, guide strategic planning, and ensure execution of important campaigns. You will communicate with partners on marketing programs and their status, solicit feedback from partners to ensure continuous improvement, and ensure agreement of business objectives with the operational budget. You are responsive and committed to improving operational efficiencies across the Global Marketing team. You can form strong relationships and build empathy with functional experts.


You will:

  • Partner with our Marketing Leadership team to inform investment strategy and find new and improved ways for tracking, prioritizing and measuring budget
  • Guide the marketing planning process, inclusive of quarterly and annual strategic planning, ensuring marketing’s goals are aligned with Product, Sales, and Partnerships goals
  • Prioritize important strategic plans based on impact through a data-driven approach
  • Manage strategic plans across the Global Marketing team to ensure execution tracks against timelines, as well as unblocking progress through relevant next steps
  • Identify sources of growth / profitability efficiency in current or new areas through strategic thinking and creative analytics
  • Ensure robust measurement and executive reporting on important contribution to the revenue growth
  • Work with leaders to develop strategic and operational framework to help meet and exceed Square’s growth plans
  • Ensure communication of priorities, projects, and results to leadership and the larger team
  • Identify and establish new opportunities, important projects, and operations gaps and take on as strategic projects
  • Increase leadership team effectiveness through prioritization - from weekly meetings to influencing offsite events to ensuring a strong feedback pulse from the larger team

You have:

  • 7+ years experience leading marketing or campaign operations in a high-growth company
  • Data-driven marketing strategy, planning, budget allocation and organization alignment experience
  • Strong analytical skills to deliver insights to improve performance
  • Experience analyzing and improving marketing funnels and conversion rates
  • Experience leading cross-functional, strategic initiatives
  • Excellent communication capabilities

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources