International Content Specialist English/French Bilingual

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Globalization team helps to bring Square products and services to the world. Our goal is to leverage our success in the US and deliver innovative, simple, unique, and fully localised experiences to our international customers. We are looking for a highly motivated content creator to join our fun and fast-paced team in Toronto to help us shape the Square message with maximum local relevance, amplifying our brand and products in Canada.

You Will:

Interpret the global content strategy and contribute with a local perspective, tailoring our approach to the Canadian market.
Adapt campaign and evergreen messaging and imagery (from our website, blog content, paid marketing and emails) to provide assets that resonate with our customers in markets.
Develop original content that speaks directly to our customers in Canada and with the right level of cultural relevance.
Support brand campaigns with an asset pipeline that addresses pre-established channel Indicators.
Transcreate assets to support product launches and ongoing campaigns, developing a pipeline for multiple paid and organic channels with digital and static assets.
Establish a voice and tone for the local market in Canada that is consistent with our global brand.
Participate in linguistic validation as the expert in your market, upholding a high-quality bar across the asset pipeline.

Qualifications

You Have:

5 years of experience in creative writing, asset localisation, and message transcreation
Experience with local English and French market cultural dimensions and linguistic norms
Apply local cultural knowledge to create hyper-localized content
Experience with global brands in a role that engages with outside agencies to manage and produce locally relevant digital and static content for a variety of channels
Identify requirements and prioritize important deliverables
Familiarity with transcreation, localization process and technology
Fluent English and French

Optional:

Experience with long-form writing online (for a blog, brand or website)
Experience with paid media marketing in print or online
Experience with social media or email marketing campaigns

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources