Compliance Testing and Monitoring Lead

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Compliance Testing and Monitoring Lead oversees the corporate development of compliance testing and monitoring programs. This is an essential second line of defense role and develops compliance testing, evaluation, and monitoring processes and ensures the effectiveness of internal controls used to comply with applicable regulatory, contractual, and requirements for our ecosystem of products. You will communicate the compliance methodology and results to associates, management, clients, regulators, and auditors.You will report to the Compliance Lead.

You will:

  • Develop and oversee execution of our compliance testing and monitoring programs including testing methodology and executive reporting
  • Manage a team responsible for performing targeted compliance testing for adherence to partner and regulatory requirements applicable to Square’s business globally by evaluating processes and controls following established timelines and compliance testing guidelines
  • Identify control deficiencies, evaluate risk effects, and draw the appropriate conclusions to best communicate with operational areas and management
  • Validate control weaknesses identified through quality checks, compliance testing, reviews, and examinations are tracked, evaluated, prioritized based on risk, responded to, and closed
  • Ensure compliance risks related to new systems, processes, products, and services are identified and assessed or tested
  • Provide guidance to operational areas and management on requirements of applicable laws and regulations
  • Aggregate and monitor compliance testing and quality control results for trends, and escalate moderate to high risk concerns to the appropriate levels of leadership


You have:

  • 5+ years of experience working in compliance role
  • 3+ years of management experience
  • Experience working with lending programs, financial products, and related regulations (e.g., fair lending laws / ECOA, UDAAP, SCRA, TILA, conduct risk, complaints handling)
  • In-depth experience with development and testing of compliance programs
  • Familiarity with BSA/AML, and OFAC sanctions compliance

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources