Production Lead, Cash App

  • New York, NY, USA
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 24 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Interested in learning more?

Job Description

We’re looking for a Production Lead to join Cash App’s marketing and brand team. You will directly impact the team that defines Cash App’s brand through inventive marketing programs. You will partner with our Business team to create direct acquisition programs to help maximize Cash App’s performance marketing muscle. Your project management practices have been demonstrated in prior roles and you are willing to take on new challenges that bridge across both creative and data-driven organizations. 

You Will:

  • Build relationships with your Marketing and Product counterparts to ensure that creative is considerate of all impacted partners

  • Work with Marketing, Design, and Business Leads to plan creative projects, determine requirements and milestones, assign resources, assess risks, and help projects meet our goals, deadlines and budget requirements. 

  • Manage projects through strategy alignment, briefing, design development and production in partnership with internal designers and a portfolio of external creative agencies

  • Work with Cash App’s Brand Studio (internal creative team) and external agency partners to deliver creative work showing an eye for great design and a focus on brand integrity

  • Identify team needs with regards to process, tools, documentation, asset management, and implement required changes. Traffic all projects requests from intake through final delivery. Manage all communication between relevant teams, representing project status and share outs. 

  • Source, evaluate, and manage a portfolio of external creative agencies, freelancers, and contractors to help with the design and production of performance


You have:

  • 6+ years of experience; BA/BS degree

  • Experience managing production deliverables for performance marketing campaigns

  • Experience working with a creatively-driven advertising agency or internal creative team

  • Expert knowledge of creative design processes and timelines across digital, print, animation, and copy

  • Put together production timelines and follow-up to ensure on-time delivery

  • Experience communicating with creative team on design needs, including: design deliverable requirements for print and digital, copy needs

  • Experience communicating with Business team partners to ensure expectations are aligned and committed deliverables meet deadlines

  • Basic knowledge of press-checking, proofing, and ensuring files are set up for print

  • Experience managing multiple vendor relationships and defining a partner/vendor roster

  • Ability to modify files for printing needs in Adobe Illustrator and Adobe Photoshop Experience articulating creative intent to others and proactively organizing partners to bring ideas to life

  • Shown ability to multi-task while paying strict attention to detail

  • Work well with others in a collaborative environment, ability to rally all partners on projects

  • Established network of creative, production, photography, illustration, and freelance agency partners


Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.