Law Enforcement and Civil Process Analyst

  • Oakland, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Our Litigation and Investigations team aims to keep Square and its seller community safe from fraudsters and others who would abuse our platform. As a Law Enforcement and Civil Process Analyst, you are a crucial member of our team, helping build connections to law enforcement and government agencies by ensuring compliance with legal process requests such as subpoenas, search warrants, and civil investigative demands (CIDs).


You will:

  • Be the first contact to analyze the validity of incoming requests 
  • Accurately review, index, and process multiple types of legal request from domestic and international law enforcement, and civil subpoenas
  • Ensure that all valid requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and guidelines for protecting our sellers’ privacy
  • Engage with law enforcement and coordinate response efforts both in writing and over the phone
  • Improve, document and implement policies and procedures that scale with the business
  • Be a partner to your attorney and investigator teammates
  • Work with different teams across Square, including Compliance, Legal, Trust and Safety and Infosec
  • Maintain quality standards while handling large volumes of time-sensitive requests
  • Participate in trial appearances as Records Custodian on behalf of Square, Inc., which may require occasional

You have:

  • BA/BS degree or equivalent work experience
  • Easily adjust to varying work environments and collaborate on process improvements
  • Effective time management
  • Ability to analyze lengthy legal documents
  • Adept ability to communicate both verbally and written at all levels
  • Expert level organizational skills
  • Able to work independently and with peers
  • Continuously exceeded expectations with several task and projects
  • A passion for Square and its customers

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources