Leadership Program Manager and Facilitator
- Full-time
- Current Square Employee?: Apply via go/jobs with your Square email.
Company Description
Job Description
This job can be located in either New York, NY, Toronto or remote
The Leadership Program Manager and Facilitator will oversee the design, content development, and delivery of the leadership curriculum for managers. You will be a part of the Learning & Programs team, and will report to the Leadership Development Lead who is recruiting its first addition to a newly created pod focused on developing leaders across the company. Your role involves delivering an existing curriculum and collaborating with the HR Business Partners, the Inclusion & Diversity team, and other cross-functional teams to answer leadership needs.
You will:
- Provide leadership curriculum to new and tenured managers that reinforces our operating principles and inspires a culture of inclusion and belonging.
- Create leadership programs and resources ranging from online learning materials to virtual development workshops
- Promote programmatic and custom design learning programs with excellent facilitator ratings
- Foster and grow a learning community of leaders, allowing them to share experiences, discuss challenges, and network outside their function
- Support a “train the trainer” program by training essential leaders to facilitate sessions
- Partner with other Learning & Programs team members, HRBPs, and functional training leads to determine learning needs and address with appropriate learning strategies
- Build trust with leaders across the organization to foster a leader-influenced approach to learning and development
- Run end-to-end program management of learning & development programs (before, during, and after the event) based on learning strategies
- Ensure a data-driven approach to addressing needs by creating metrics and evaluation processes across the leadership curriculum Select and curate relevant leadership content for global use.
Qualifications
Minimum qualifications:
- Bachelor's Degree or equivalent practical experience
- 7+ years of work experience in a related field (Learning & Development, Talent Management, Leadership Development)
Preferred qualifications:
- 3+ years developing and leading training efforts, with direct experience creating learning programs and facilitating leadership workshops
- Strong content development experience and a deep understanding of learning methodologies
- Thrive in a fast-paced environment with a passion for solving problems creatively and resourcefully
- Excellent interpersonal skills, including written and verbal communication skills
- Excellent prioritization and time management skills
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Flexible time off
- Learning and Development resources