Data Governance Programs Specialist, Sales

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Enhancing our data quality, processes, and procedures are essential aspects in driving ultimate productivity across the sales & go-to-market organization. The Sales Strategy, Operations, and Productivity (SOPS) team owns the functional work streams that amplify the success of our salespeople and have a hybrid of skills across strategic planning, analytics, process excellence, and systems optimization. As the Data Governance Programs Specialist, Sales, you’ll work on essential programs that seek to improve our data quality, improve our foundational processes, and institute a system of governance on some of our most important policies and procedures.

You Will: 

  • Be an expert in all of our business processes & software tools and their impact on the flow of data within and between our systems

  • Recommend process improvements and policies to enhance data quality and performance

  • Establish partnerships with Sales & GTM leadership to understand organizational data needs and gaps and set a roadmap accordingly 

  • Investigate data issues, perform root-cause analyses, propose and resource solutions, and establish project requirements to technical project managers, CRM teams, and data engineers

  • Institute audit mechanisms that proactively detect and alert any process disturbances or data quality issues - and formalize through data policy and governance

  • Provide best practices and support business leaders in data governance, policy definition, system enhancement recommendations, change management, and training

Qualifications

You Have:

  • Bachelor's degree required: major in analytical or technical field preferred

  • 2+ years of relevant professional experience in an operations, accounting, audit, or other programmatic role

  • Familiarity with Microsoft Excel / Google Apps: elegant analyses and documentation

  • Experience with Salesforce or another CRM

  • Experience with data visualization tools (Looker/Tableau)

  • Understand SQL: you can write basic SQL queries without support from others. 

  • Experience collaborating across cross-functional teams including finance, product, marketing, analytics, etc

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources