Machine Learning Lead, Growth (Measurement Science)

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Measurement Data Science team is a team of data science and machine learning practitioners aimed at providing Square with quantification and understanding of intent, behavior, value, and the potentially complicated ways in which they all interrelate. We leverage data and automation to help Square solve impactful business, marketing, and finance problems such as marketing performance, financial forecasting, attribution modeling, media mix modeling, value measurement, and more. We have a large seat at the table alongside other key business functions in helping Square make strategic decisions around the output and outcome of these solutions. Measure Data Science is situated within the Bureau Automation organization, a cross-functional team spanning data science, engineering and analytics. Bureau Automation facilitates and measures the unified customer journey, intelligently empowering customers through Square's ecosystem of products.

You will:

  • Lead several data scientists and machine learning engineers to solve impactful problems in the domains of marketing and finance

  • Leverage your expertise to drive Square’s understanding and evaluation of critical strategic areas such as marketing performance, financial forecasting, attribution modeling, media mix modeling, value measurement, and more

  • Work jointly with Marketing, Finance, and other business functions across the company to provide ML-driven solutions

  • Dive in with your team to provide coaching, feedback, and hands-on technical guidance as needed

  • Lead and guide your team to effectively manage and communicate their work with stakeholders and senior leadership on a regular basis

  • Stay up-to-date with the latest state-of-the-art techniques in machine learning and foster a culture of learning within the organization

Qualifications

You have:

  • 5+ years of experience with a proven track record of solving high impact marketing and business problems with ML and data science

  • 2+ years experience in people management with a track record of building high-performance teams and growing talent

  • Deep experience with problems in the marketing ML space such as marketing attribution, media mix modeling, incrementality, customer value modeling, and more

  • Technical expertise with a range of statistical and machine learning techniques across supervised and unsupervised learning including (but not limited to) regression, clustering, decision tree, gradient boosted trees, time series forecasting, model explainability, and more

  • Excellent stakeholder management and communication skills while working with technical and non-technical audiences

  • An ability to translate business objectives and customer needs into analytical solutions and technical roadmaps

  • An advanced degree (M.S. or Ph.D.) in Machine Learning, Computer Science, Math, Statistics, or a related technical field

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources