Enhanced Due Diligence Lead

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

  • Oversee U.S. based compliance operations teams, including training, hiring, coaching, and managing staff 

  • Work with other Compliance leads to drive strategic planning on team growth, organizational structure, focus areas, and quarterly goals 

  • Develop and maintain policies and procedures applicable to the team, including iterating on existing workflows to streamline and add efficiency 

  • Work with other Compliance Team members to develop technical specifications for tool enhancements or new tool build out 

  • Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements that include customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols 

  • Liaise with all relevant business partners, both internally and externally 

  • Maintain up to date knowledge on regulatory changes and landscape 

  • Provide guidance and insight on merchant account analysis, including handling account escalations from junior team members


  • 5+ years in a senior compliance /compliance operations role with a financial services firm, preferably in the payment or Fintech space 

  • 3+ years people management experience 

  • Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of MSB and relevant regulatory requirements 

  • Excellent written and verbal communication skills, including the ability to represent Square at industry events 

  • Ability to work in a fast-paced, dynamic, and innovative environment, with the ability to deliver outstanding results 

  • Self-starter who can perform flawlessly with minimal direction 

Nice to have:

  • ACAMS Certification 

  • Bachelor's Degree

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources