Human Resource Business Partner, Cash App

  • New York, NY
  • Full-time
  • Alternate Location: Toronto, Canada
  • Position open to remote: Yes

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 24 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system. 

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne. 

Interested in learning more?

Job Description

There’s no place like Cash App.

HR Business Partners at Cash App are there when our employees need us - and when they don’t. This means that we show up for our teams when they need our help with employee relations, conflict management and coaching/development conversations. It also means that we are prepared to answer their questions before they are asked. To do this, we conduct proactive analysis and data collection, follow up on key issues to help drive accountability and commit to bigger, more complex projects that drive the business forward. We operate with integrity, explain the why behind our actions, and do our very best to drop the HR jargon (HRRs, HRIS and RIFs, anyone?) and lead with sound judgement and common sense approaches to problem solving.

The HR Business Partner in this role will be responsible for support of the Engineering and Data Science functions. You are interested in making a significant impact in one of the most valued and visible groups in the company and have an extraordinary desire to innovate. You will report to the Cash HR Lead and work with business leaders to provide hands-on input, insight, and advice. You’re comfortable speaking up and driving forward despite unexpected roadblocks (like, you know, a global pandemic).

You will:

  • Partner with managers of all levels to develop and implement HR policies and practices to support the strategic growth of the business

  • Offer expertise regarding organizational and people-related strategy and execution

  • Provide information and education for all levels of the organization on HR issues

  • Educate and partner with managers on performance management and employee development goals

  • Provide HR expertise in the areas of feedback, employee relations, coaching, and organizational development

  • Help develop HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development

  • Collaborate with HR team to champion and accelerate a culture in which people feel engaged and inspired to achieve top results

  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction

  • Enable global distribution of teams by partnering with Immigration and Global Mobility to create a seamless experience 

  • Partner on core HR processes (e.g., performance calibration, compensation cycle, promotions)

  • Analyze employee reports (e.g., compensation, job levels, and attrition) to guide decision-making and provide proactive solutions to client groups

  • Partner with Learning & Development to work on value-added programs in areas of training, career mobility and job performance

  • Educate team members on performance feedback practices.



You have:

  • 7+ years of experience in a strategic role on a People/HR team, preferably as a Human Resources Business Partner (a BA/BS degree in a related field is a bonus)

  • Experience as a strategic partner with dynamic, challenging responsibilities supporting a global team of more than 1,000+ employees (international experience is a bonus)

  • A history of partnership alignment to build and improve company culture and increase employee engagement

  • Experience managing multiple large client groups within a fast-growing environment 

  • Ability to effectively collaborate at all levels

  • A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.