Software Engineering Manager, Risk

  • San Francisco, CA
  • Full-time
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Risk Engineering works to protect Square and our customers from fraud and payment disputes. We keep our customers safe while $25B+ flows through Square annually, and we allow the entire company to take risks and grow. To do this, we build systems to detect and respond to potential fraud threats, provide outstanding tools to agents for investigating fraud events, and give our customers seamless web and mobile experiences to manage and fight payment disputes. We take pride in our work and our mission to protect Square, protect our customers, and make a complicated and sometimes painful process understandable to all.

We’re looking for an Engineering Manager to lead a team of engineers that are committed to keeping our customers safe from fraud. In this role, you’d work cross-functionally to strategize on and deliver the product roadmap, while continuing to evolve and stay ahead of bad actors. As our merchants continue to grow, we need to ensure that our protection scales with them. 

 

You will:

  • Manage a team of 8 direct reports who are responsible for the delivery and success of essential fraud and disputes products and prevention 
  • Work with teams across Square to make technical, design, strategy and product decisions 
  • Build an outstanding team by coaching engineers, promoting engineering decision-making, and applying your technical expertise to hold your team to high engineering standards 
  • Help set strategic direction for the risk engineering team and broader risk organization at Square 
  • Grow your career in an engaged and creative engineering community that ships amazing products, reporting directly to a Senior Manager on the Risk team

Qualifications

You have:

 

  • 2+ years of experience as a people manager, with demonstrated ability to ensure the success of your team members 

  • A history of healthy collaboration with product managers, operations agents, engineers, data scientists, and engineering managers on developing roadmaps and working towards them 

  • Interest in working across multiple technical domains, including backend microservices and both internal and external-facing tools

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources