Business Operations Analyst

  • Oakland, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Treasury Recon and Analysis team helps link together the end-to-end movements of customer money through Square’s banking structure and develop strategy around bank activity reconciliation and funds flow operations. The Business Operations Analyst will bring strategic focus to the function and use data insights to improve performance.

Qualifications

You will: 

  • Partner with money movement platform and product teams at Square to understand and document the relationships between internal money movement events and the resulting bank account activity
  • Identify and collaborate with internal end-users of electronic bank data and bank reconciliation outputs
  • Develop business requirements that guide our Finance Business Systems team on strategic, technical initiatives
  • Establish operational metrics and mananage responsibility for certain KPIs, including the requirement to identify and implement process improvements where needed
  • Work with rest of Treasury team to develop reporting requirements and surface insights from bank activity
  • Manage operational processes involving the use of electronic bank data
  • Perform ad hoc analysis involving internal bank data and reconciliation services

You Have: 

  • 3+ years experience in a business operations role at a technology company, management consulting, or similar background
  • Experience working with both technical and non-technical teams on projects
  • Natural curiosity to understand and resolve complex problems involving large amounts of data
  • Experience coordinating tasks across multiple teams
  • Enthusiasm for taking on new challenges
  • Experience with SQL or data visualization tools (Looker, Tableau)
  • Experience defining and tracking operational metrics

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources