Compliance Specialist

  • Tokyo, Japan
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The mission of the Compliance Operations team at Square Japan is to perform the daily operational tasks associated with payment network and partnership requirements. The team actively engages in monitoring for prohibited activities such as anti-money laundering activity along with enforcing Square's Merchant User Agreement. Other responsibilities include OFAC and other Japanese regulations reviews, liaison with law enforcement agencies and interactions with corporate partners and the credit card payment networks.


You will:

  • Monitor and act upon reports involving compliance-related alerts
  • Verify merchant information and conduct due diligence reviews as part of Square's onboarding review policy
  • Ensure all daily operation deliverables are met within established Service level agreements
  • Work with Square customers to ensure full compliance with all applicable laws and policies
  • Provide training on account reviews for new and junior team members
  • Provide final approval / expertise on account-level reviews for junior team members
  • Conduct regular reviews of operations processes
  • Partner with Support, Risk, and other operations teams within Square
  • Communicate with corporate partners to ensure our compliance monitoring


You have:

  • An operations mindset involving time sensitive directives
  • Investigative skills, including familiarity with public record research and database tools
  • Transaction analysis skills that apply across numerous financial products and services in complex scenarios
  • Experience communicating with possible bad actors with a detective-like mentality
  • Fluency speaking, reading, and writing in Japanese and English
  • Experience in compliance or risk work with a financial institution or payment-focused company
  • Passion for Square, and an interest in technology/knowledge of the industry
  • 4-year undergraduate degree

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources