Product Manager, Employee Financial Services

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As Product Manager for Employee Financial Services, you will identify and solve the needs of hourly workers, some of the most under-served and overlooked participants of our economy. With our new On-Demand Pay offering, employees of businesses that use Square Payroll can access a portion of their earned wages before their regularly scheduled pay date. We are looking for an experienced product manager who is as excited as we are about growing the impact of this and other offerings that help employees and contractors of small businesses build up a financial safety net.


In this role, you will set the vision and execution of our Employee Financial Services products within Square Payroll. You will collaborate with designers, engineers, analysts, marketing and other cross-functional teams to move quickly towards delivering and scaling a remarkable product for employees of Square Payroll businesses and beyond. You will need to dig in to understand our customers and their needs, analyze data, and guide our outstanding team to move fast and ship remarkable solutions.

You will: 

  • Conduct research to understand customer needs and current market solutions 
  • Use that research to create a compelling product vision and strategy
  • Lead the planning, scoping, and prioritization of projects to achieve all of our goals
  • Thoughtfully decide and communicate project goals, requirements, and constraints
  • Work with engineers and designers to improve the service and product
  • Operate cross-functionally and build partnerships with almost every other function in Square: Engineering, Design, Data Science, Operations, Marketing, Finance, Legal, Compliance, and Risk

Qualifications

  • 5+ years of Product Management responsibilities
  • Experience building consensus and accomplishing goals with diverse partners
  • Entrepreneurial spirit: You're a self-starter and get things across the finish line
  • Customer empathy and experience shaping product direction and execution based on customer needs
  • You have a great ability to absorb and apply data to your decision-making
  • You excel in a fast-paced and dynamic environment
  • Passion for our purpose of economic empowerment and helping sellers succeed
  • Bonus points if you've worked at a rapidly growing startup, especially in fin-tech

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources