Head of Go-To-Market Applications, Business Technology

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Head of Go to Market Applications defines and owns end-to-end applications and experiences to support Seller, Capital and Foundational needs. You will report into the Head of Business Technology.  

You will partner with business leaders across Sales, Account Management, Customer Success, Partnership, & Counsel and support their business strategies by delivering appropriate technology solutions and a seamless end-to-end experience.You will manage a global team of product managers, BSA's and developers to create solutions to meet the growing needs of the business. You will be involved from creation of ideas till execution and delivery, and in this capacity will work with the tech teams in guiding them through best technology practices.

 

You will: 

  • Build relationships across departments and teams to build a community.
  • Balance buy vs build and leverage 3rd party products such as Salesforce when possible
  • Build full stack products to improve experiences when packaged solutions don't meet the needs.
  • Build deep and trusted relationships with peer group and enterprise teams involved in sales, success, partnership, efficiency, and data programs
  • Decompose high-level needs into Salesforce Platform capabilities
  • Build the right transparency and governance model to share progress, successes and challenges
  • Review investment spend to ensure understanding of target state and road maps.
  • Mediate conflicting priorities to promote solutions.
  • Identify duplication of efforts, functional and technical redundancy, and opportunities for shared

Qualifications

You Have: 

  • 12+ years of managing and managing end-to-end platforms, using Salesforce as a preferred platform
  • Bachelor's degree or equivalent experience; or advanced degree
  • Experience working with growing front-office sales teams
  • Experience with Agile & TDD
  • Experience in software tools and automation of development pipeline activities
  • Experience working with customers, senior level personnel, team members, and your members
  • Ability to work independently and as part of a global team
  • Experience influencing Senior Executive team members
  • Ability to work with a team of SMEs to assess needs, understand requirements, and syndicate solutions
  • Be a trusted advisor to peers and LOB partners

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources