Product Manager, Capital Platform

  • San Francisco, CA
  • Full-time
  • Alternate Location: New York, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

With Square Capital, we have extended over $6 billion in funding to our sellers, helping them manage their cash flows and invest in and grow their businesses. Even more recently, we launched Paycheck Protection Program loans for sellers using many of our platform's capabilities in a matter of weeks, making 76,000 PPP Loans totaling $820 million.

As a Platform Product Manager on Square Capital, you will own identifying and driving technical product initiatives from creation through execution. You will collaborate closely with the Platform team engineers, data science, operations, and other cross-functional Capital team members to help expand access to credit by building the platform that forms the backbone of Square Capital products. 

You will:

  • Oversee identification through delivery of prioritized platform programs and releases
  • Research and scope identified opportunities / capabilities to help our customers
  • Write and improve requirements (PRDs, one pagers, or any other form needed to communicate the problem, why it matters, and what we want to do to solve it)
  • Work with Engineering on phasing / planning / build / testing / rollout
  • Establish and communicate platform product strategy
  • Establish and align a short/medium term vision for large areas of Capital's platform team based on the Capital strategy - intimately understand our biggest problems and what we unlock by solving them
  • Grasp and research market alternatives to our platform ecosystem's capabilities to ensure in confidence in the direction or make changes accordingly
  • Set and communicate platform roadmap and ongoing progress to achieve Capital's near and long-term goals
  • Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function.


You have:

  • You have 5+ years of direct product / technical product management responsibilities
  • You may also have a technical or financial services background: Engineering, CS, Data Science, Collections / Servicing / Ledger systems, or anything similar
  • You enjoy going deep into the technical "weeds" - you have no fear of the unknown! You thrive on solving ambiguous problems
  • You're efficient and able to prioritize
  • You're passionate about Square's mission and new technology

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
Privacy Policy