Head of IT Logistics

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As the Head of IT Logistics, you will help envision the future of Square's internal IT procurement, asset management and supply chain functions. You will partner with different team members to assess our needs, financials and the technology vendor market to determine the best options and sources of supply for the IT organization. You will partner with senior leadership within the Business Technology, Finance, Legal and Square's larger indirect procurement organization to balance cost, risk and speed, and ensure that the business can work towards its goals. 

You will:

  • Determine technology sourcing strategies for IT products, services, and digital platforms in consideration of our goals and priorities.
  • Work with the business and several partners such as Legal, People Ops, and Finance to design and implement a new hire-to-retire process from an IT logistics perspective (annual forecasting, budgeting, proactive ordering, and license management).
  • Look for areas where automation can provide a better user experience and reduce manual workflows and related errors.
  • Partner with Square's indirect procurement team to run strategic price negotiations with suppliers to ensure regulatory compliance and favorable contract terms.
  • Create programs that review our hardware/software/services spend on an ongoing basis and ensure that Square is getting the best possible deal.
  • Create a vendor service management practice that uses tools such such as vendor scorecards, service reviews, and QBRs to understand and improve vendor relationships.
  • Develop a global supply chain network to ensure that we can reliably procure and ship IT equipment to Squares wherever they work in the world.
  • Develop a high-performant IT logistics team. Set clear goals and directions, and provide regular feedback on staff performance.
  • Stay informed about industry trends that have an impact on IT strategy.

Qualifications

  • 12+ years of relevant experience leading an IT Logistics, Procurement or Supply Chain organization.
  • 6+ years of people leadership experience.
  • Experience collaborating with technical and non technical team members.
  • Experience with influencing strategy decisions resulting in a win-win for both suppliers and the business.
  • An ability to distill complex issues into solvable and applicable tasks.
  • A passion for pushing boundaries and questioning the status quo.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources