Global Product Marketing Lead, Square for Restaurants

  • New York, NY
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for an experienced and strategic leader to manage the Product Marketing team for the Square for Restaurants product organization. This is a leadership role with global responsibility to promote business growth and the development of marketing strategies in current and new markets. The Square for Restaurants PMM team will launch new markets, inform product strategy and identify new product opportunities, determine marketing and full-funnel growth strategies, and lead go-to-market strategy for the Square for Restaurants suite of products. The Head of PMM will report directly to the Square for Restaurants GM, playing an essential role in driving product suite strategies and developing the PMM team.

You will:

  • Oversee the global growth of Square for Restaurants, with responsibility for delivering on business metrics and revenue growth across products and markets
  • Determine the portfolio growth and positioning strategy, and develop frameworks to guide the strategic positioning for our products
  • Set growth and retention targets and create quarterly marketing plans for the team
  • Embody the voice of our customers, and translate their needs into opportunities for product strategy
  • Manage and lead a team, made up of managers and IC product marketers
  • Establish a team vision, strategy, and operating principles, to ensure each PMM is set-up for success as they develop individual plans to support the broader portfolio and business goals
  • Oversee the team’s development of annual and quarterly plans that guide growth across the customer lifecycle, and ensure tactics are high-impact, high-quality and create meaningful results or learning
  • Develop and improve data-driven lifecycle marketing strategies aimed at optimizing product growth and retention with internal partners
  • Lead go-to-market strategies, tactical plans, and post-launch marketing programs

Qualifications

You have:

  • 9+ years of experience in Product Marketing or related marketing field; 5+ years of experience managing PMMs
  • Experience overseeing Product Marketing for multiple products, including responsibility for delivering on business metrics and growth
  • Excellent management skills with a proven ability to amplify and lead a product marketing team
  • Product marketing experience across methods of customer insight development
  • Experience working with products teams to determine product strategy
  • Previous background in B2C and B2B marketing, preferably with experience in consumer technologies, early stage startups, or high-growth SaaS
  • A BA/BS degree or equivalent practical experience; MBA preferred

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources