Learning and Development Program Manager - Engineering

  • San Francisco, CA
  • Full-time
  • Alternate Location: New York, United States

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 24 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Interested in learning more?

Job Description

We are seeking a Learning & Development Program Manager to support our growing team at Cash app. You will be instrumental in managing and implementing learning programs, facilitating training sessions, and supporting other key strategic program initiatives with a strong focus on the development of our engineering organization. This role is open to San Francisco, New York, or Toronto.

The ideal candidate is one who is interested in making a significant impact in one of the most valued and visible groups in the company and excels in a fast-paced, high engagement environment with extraordinary desire to innovate. You are deeply passionate about learning and you are excited by the opportunity to manage and deliver unique programs to support a rapidly growing and broadly distributed engineering organization. You will be on the front line working closely with engineering leaders and influencers, you are comfortable managing projects end-to-end, and you are excited to support the growth of the Cash Engineering Culture through the development of high leverage programs. This role reports directly into our Learning and Programs Lead and works primarily with our Engineering population at Cash.

You Will:

  • Lead the engineering onboarding process

  • Design and facilitate best-in-class learning programs including onboarding, training, and continued learning for the engineering organization

  • Support Train-the-Trainer programs and sessions to ensure high quality trainers for various needs

  • Develop and manage learning calendar in support of our engineering organization

  • Develop, track and report on metrics measuring the efficacy and impact of learning programs, and use data to make recommendations on continued or new investment opportunities

  • Support in implementing Inclusion and Diversity initiatives within the Engineering organization


You Have:

  • BA/BS degree in related fields, with 4+ years of experience in learning or project management related functions.

  • Training and facilitation skills and experience preferred.

  • Excellent organizational skills including program and project management skills and experience.

  • Analytical, problem solving and troubleshooting experience.

  • Ability to prioritize workload and effectively balance competing priorities in order to meet ambitious deadlines.

  • Strong interpersonal, communication skills and cross-functional collaboration.

  • Experience working within or in support of highly-technical populations

  • Comfort dealing with ambiguity.

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.