KYC Specialist

  • St. Louis, MO
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description


The mission of the Know Your Customer (“KYC”) team is to establish and enforce consistent global policies and expectations, customer risk scoring, onboarding, and due diligence through risk based processes on the Cash App platform. As an analyst on the team, you will review accounts observing documented procedures, user guides, and guidance logs; document conclusions in a manner that is clear and complete; follow turn times to ensure adequate throughput, and operating as a point of contact for junior analysts.


You will:

  • Verify merchant information and conduct due diligence reviews as part of Square’s Know Your Customer (KYC) policy
  • Conduct appropriate levels of due diligence on accounts based on the customer’s risk score
  • Stay up to date with regulatory updates and new requirements and understand overall impact to daily work 
  • Contribute to projects optimizing the regulatory program and operation team’s processes
  • Work in collaboration with Support, Risk, and other operations teams within Square

You have:

  • 4+ years experience in BSA/AML or Fraud related work, in the payments space BA/BS degree or equivalent practical experience
  • Investigative skills, including familiarity with public record research and database tools
  • Transaction analysis skills that apply across numerous financial products in complex scenarios
  • Familiarity with relevant BSA/AML laws and regulations and industry best practices
  • Adept ability to communicate both verbally and written with employees at all levels
  • Easily adjust to varying work environment

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources