CRM Growth Specialist

  • Barcelona, Spain
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

Verse is a financial brand within the ecosystem of Square, located in Barcelona. Our goal is to take the friction out of spending and sharing money through peer-to-peer transactions. Our digital wallet allows you to share payments instantly, safely, and free of charge in select European countries.

We are collaborating closely with the Cash App organization to build a product that refines the world’s relationship with money by making it universally accessible. This partnership will  enhance support and continued investment in our company’s growth across the European Union. 

We want to hire the best talent to join our team, headquartered in Spain. Interested in learning more?

Job Description

The CRM Growth Specialist will be responsible for communications across email, push, SMS, and in-app messaging. You will collaborate with different parts of the business to create and execute campaigns to increase acquisition, engagement, and retention for our rapidly growing community of 1M+ users across Europe. 

 

As the CRM Growth Specialist, you will…

 

  • Support the Growth team to manage end-to-end campaign creation and execution including ideation, planning, creative briefing process, translations for 6+ languages, scheduling, and QA

  • Use marketing automation tool, Braze, to build triggered and automated flows, and maintain customer segments

  • Stay up to date with the latest CRM functionalities and take the lead on operational improvements to ensure the team is working in the most efficient and effective manner

  • Work closely with data and technical teams on data management, integrations, and automation projects

  • Run A/B and multivariate tests, and analyze the experiments to uncover new insights and socialize results

  • Analyze and report results from campaigns to drive continuous improvements and learnings

Qualifications

  • You’re a builder– you’re able to work in a fast-paced environment, enjoy rolling up your sleeves to tackle challenges, and execute with high attention to detail

  • You’re technical, organized, autonomous, and always work with a growth mindset

  • You possess strong user empathy, and you are dedicated to creating a great user experience for Verse customers

  • You have some experience with marketing automation platforms

  • You have some experience in mobile marketing or fintech (added bonus)

  • You have some knowledge of HTML/CSS

  • You speak English fluently (proficiency in other languages is a plus) 

Additional Information

Verse treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, political ideas, ethnicity, origin, gender, sexual orientation, age, marital status, social status, union states, kinship status, disability status, or any other characteristic protected by applicable law. 

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines and applicable regulations.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@squareup.com. We will treat your request and information as confidentially as possible in accordance with our privacy policies and applicable requirements. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.