Director of Financial Crimes, Cash App

  • New York, NY
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Director of Financial Crimes to join Square and help build our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the company.

In this leadership role, you will design and operate our detection, monitoring, and reporting operations program for financial crimes related to money laundering and terrorist financing. You will create and manage a program that complies with all applicable laws and regulations. You will demonstrate excellent regulatory, process and systems design, data analytics, presentation and change agility abilities.

You will, under the direction of the Cash App Compliance Lead:

  • Lead a group of managers responsible for supervising operations teams across transaction monitoring, investigations and program management

  • Provide oversight and management of outsourced operations within your function

  • Lead the design of the transaction monitoring, investigation and suspicious activity reporting systems and framework making sure we maintain the highest standards for regulatory requirements while maintaining efficiency

  • Analyze trends and patterns in alerts, dispositions, together with other Compliance functions to develop risk mitigation and detection

  • Work with our technical teams to understand and design analytical methodologies and potential monitoring scenarios for risk mitigation 

  • Develop and maintain the team’s policies, procedures and processes to ensure compliance with applicable internal, legal and regulatory standards

  • Support the AML Program through production of metrics and reporting

  • Assess and develop personal and team skills and provide constructive feedback

  • Work with leadership to challenge status quo to improve and grow the business

  • Manage SLAs and deadlines to meet KPIs, goals and internal benchmarks


You have:

  • Minimum 10 years of experience in AML and financial crimes roles

  • Minimum 5 years in people management 

  • Experience with blockchain/virtual currency, latest financial technology, and traditional financial services environments

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources