Sales Productivity Program Manager

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Atlanta, United States
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

You will develop, launch, implement, and improve on a new coaching program aimed at getting new hires up to speed and hitting goals faster. You will work together with the onboarding team to develop KPIs, rubrics, goals, schedules, and measurements to decrease ramping time. After developing and launching the program, you will spend 75% of your time with new hires listening, guiding, and helping them meet their quota. Your other 25% will be spent identifying program improvements and implementing new strategies. You will report to our Global Sales Productivity Lead.

You Will:

  • Ongoing Effectiveness - Partner with Sales Productivity program managers and Sales Managers to increase sales effectiveness strategies across Sales 

  • Development & SMB. This means, you will oversee and move essential productivity metrics for the business using process and coaching as a lever.

  • Project/Program Management - Develops project plans to develop and launch new programs or improve on current programs and ties them to performance outputs.

  • Team Leadership Knowledge - While you will not be directly leading people, you will oversee their success over a limited period of time. You are both tactical and inspirational.

  • Strong Written Reporting - Engages senior sales leaders in the planning, execution, and follow up of important programs. Show strong written and verbal communications providing clear direction and achievement.


You Have:

  • 3+ years in Project Management, GTM experience is preferred

  • BA/BS or equivalent

  • Project Management - Proven ability to scope a project from inception to completion in an organized way. Balances multiple projects and goals at once. Likes to scope and determine new initiatives with support from senior leadership.

  • Sales Expertise - Proven success within a revenue-driven customer facing role, ideally understands both Sales Dev + Account Executive functions.

  • Relationship-focused - Highly proficient at building strong, lasting relationships with the sales leadership team.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources