Account Executive

  • Tokyo, Japan
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Japan Sales team is looking for an Account Executive to join our team. You will be a brand ambassador for Square Japan and will help find opportunities for Square to help Japanese businesses grow.  You’ll use insights and deep Square product knowledge to educate and support sellers, understanding how our ecosystem of products can fit different types of businesses. You will work with Square sellers of all sizes, from small family run businesses to larger strategic partnerships, and will report to the Head of Sales, located in Melbourne, Australia. 

*Interviews for this position will commence in mid January, 2021*

You will:

  • Connect with Japan customers by email and phone, quickly establishing trust and building value

  • Prioritise your pipeline daily for maximum efficiency

  • Understand complex requirements and help create custom solutions

  • Work with Japan, Australia and global Square Sales, Marketing and Partnership teams

  • Maintain current knowledge of the global Square product ecosystem and how this may help large value Japan customers to further grow their businesses

  • Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

  • Represent Square and our product ecosystem in the Japan market

  • Keep up-to-date with the latest business, industry and product trends

  • Maintain current understanding of Japan and global Square sales processes

  • Maintain accurate sales data and documentation by using tools including Salesforce


You have: 

  • The ability to work with Japan-based customers in Japanese (writing and phone), and global Square colleagues in English (reading, writing and video meetings)

  • Strong quantitative analytical ability

  • Experience in an sales position achieving quarterly goals

  • Passion for technology and the industry Square operates in 

  • Bachelor's degree or equivalent practical experience

  • Experience assessing business opportunities and reading prospective buyers

  • The ability to gather support from internal experts and external partners to position Square in the market

  • Genuine curiosity about people and business, and the ability to inspire passion in others

  • An interest in implementing feedback, and improving your sales abilities

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes: 

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources

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