Product Manager, Prices and Fees

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Seattle, United States
  • Position open to remote: Yes
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Payments Platform is an open, global financial services platform for developers who serve sellers. It provides the necessary components to manage identity, process payments across multiple channels, hold and transfer funds, and provide accounting, reconciliation, and reporting in a secure and compliant way.

We are looking for a product manager for Payment Pricing and Fees -- a cornerstone of the Square platform and the products built on top of it. Last year, our platform processed more than $100Bn in payments volume across all Square products. Developers in and outside of Square are looking for increasingly sophisticated ways to price their products. Products built atop this platform use your fees APIs and pricing engines to generate revenue while ensuring sellers are priced fairly and squarely.

As a product manager for Payments Pricing, you will lead the direction of your product by setting vision/strategy and partnering with the engineering managers of your sprint teams to drive execution.

Responsibilities 

  • Run your product like a business: manage the entire product life cycle from ideation, to planning and execution. Make smart trade-offs between growth and optimization.
  • Deeply understand your customer’s needs and their jobs to be done. Synthesize those needs to shape the product roadmap, and define and improve key metrics
  • Ensure your cross-functional team has a strong understanding and empathy with their customers.
  • Hypothesize, measure and learn. Continuously test and leverage insights to inform decisions
  • Collaborate with engineers, product marketers, analysts, designers, and writers to build the product experience
  • Communicate progress on initiatives to stakeholders, partners and internal teams
  • Represent the team with cross-functional partners and senior company leaders

Qualifications

  • 5+ years of product management experience or equivalent
  • Deep understanding and empathy for our sellers and the developers who serve them
  • Passion for our purpose of economic employment and innovation on behalf of  our sellers and developers
  • System thinking mindset, technical background and passion
  • An analytical and metrics driven work style that leverages data to make informed decisions
  • Desire to lead, the ability to drive product strategy and work well with senior engineers and designers
  • Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
  • Natural curiosity, obsession with the details, desire to build the right thing

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources