Compliance Program Manager

  • St. Louis, MO, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: San Francisco, United States
  • Position open to remote: Yes
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

In this role, you will support the compliance operations team by contributing to the design and effectiveness of preventative and detective measures to enable proper detection and ongoing review as part of the program. You will collaborate with Compliance Leads and other relevant stakeholders to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities.Responsibilities:

  • Evaluate current operational processes and procedures to ensure compliance with applicable laws, regulations and industry best practices

  • Identify and evaluate BSA/AML CDD and EDD requirements for new and existing products or features

  • Build tactical and scalable solutions for operational teams to manage compliance tasks and risks

  • Make recommendations for and assist in executing process improvements and procedure updates

  • Draft and maintain relevant documentation and content for changes to the program in accordance with regulatory updates, new products, and overall Compliance team policies and procedures

  • Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and relevant stakeholders

  • Stay apprised of regulatory developments, industry trends and Square roadmaps to drive decisions


You have:

  • 2+ years as a project or program manager with direct experience in BSA/AML compliance and operations or 3+ years in relevant compliance operations role

  • A strong analytical and metrics driven approach to create substantiated solutions

  • Strong knowledge in BSA/AML regulations, risks and typologies 

  • Superb organization skills with the ability to manage competing priorities

  • Excellent verbal and written communication skills

  • Adaptability in an agile and fast-paced environment

  • Ability to execute independently and work with team members of all levels 

  • A mindset to deliver results proactively, resourcefully, and methodically


Even Better:

  • Relevant industry certifications (CAMS, CFE, CFCS, CRCM)

  • Experience with SQL and/or Looker

  • Project management experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources