Measurement Analytics Lead

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square’s Data & Intelligence organization is tasked with understanding marketing attribution as well as seller value (LTV/CLV) in order to help us optimize go-to-market efforts. Within the organization, the Measurement Analytics team will collaborate with their Machine Learning modeling counterpart, Measurement Data Science, and stand at the forefront of these efforts. Together, these two teams own the concepts behind attribution and seller value on behalf of the Seller organization, advancing the discipline forward to meet the increasing complexity of our go-to-market and product ecosystems.

Measurement Analytics will co-own and represent the concepts of attribution and value for Seller, and will be the first point of contact for these critical metrics, working closely with business, finance, and analytics partners from across the company as well as our Data Science and Machine Learning modeling teams. They ingest and analyze the predictions produced by our modeling team, then curate this data downstream to consumers in the form of data sets, business intelligence products, detailed reports, and actionable recommendations. In parallel, they partner closely with our modeling team as well as their stakeholders to iterate and improve our attribution and value measurement models, building a long term roadmap for measurements in the future.

As a lead for the Measurement Analytics team, you will work both in an individual contributor capacity and as a people/team lead capacity to progress large efforts in Measurement Science for Square. Simultaneously, you will assemble a team to leverage a unique set of skills, including business intelligence, data engineering, analytics, data science, and machine learning to help us develop and maintain a best-in-class suite of ROI measurements.

You and your team will:

  • Produce a suite of analytics and BI solutions that allow a wide variety of stakeholders to understand attribution and value

  • Work alongside our business, finance, and Machine Learning modeling functions to develop measurement solutions for the future

  • Present to and collaborate with a variety of stakeholders across the company to evangelize, align on, and implement new models and solutions

  • Explain the ideas behind attribution and value measurement throughout the Seller organization

  • Act as the first point of contact between business stakeholders and our Machine Learning team, investigating and triaging issues we see in the data

  • Manage, hire and train up a team of three individual contributors in partnership with our recruiting team, with the potential to expand the team further in the future

Qualifications

You have:

  • 5+ years of experience in quantitative analytics, data science, and analytical consulting

  • Nimble with SQL, Looker, Python, and other quantitative analytics languages and tools

  • Familiarity with the domains of marketing attribution, lifetime value modeling, and ROI measurements

  • Track record of being a technical leader among your peers, with proven impact in many areas as either an IC or people lead

  • Strong written and verbal communication skills with the ability to explain technical data to a variety of executives and stakeholders across the company

  • Mastery of data analytics with the ability to independently contribute to technical output and assist your team where most needed

  • Ability to quickly and deeply understand our product ecosystem, business, marketing strategy, metrics, and models

  • Proven ability to facilitate cross-functional projects that depend on the contributions of others in a variety of disciplines

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources