Chief of Staff

  • Holladay, UT
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

About Square Financial Services, AKA: “The Bank”

From day one, we've aimed to create economic empowerment for all businesses. We're now taking the next step by creating banking specifically for small businesses. Our bank is expected to launch in 2021, offering small business loans and deposit products. You’ll be on the forefront of creating a bank that allows for all businesses to thrive. We can’t wait to see your ideas come to life.

Job Description

As the Chief of Staff you will report directly to the CEO of the Bank and will help manage the operations. You will operate as the go to person for the Bank CEO and will ensure alignment and completion of internal projects and banking initiatives across all groups and partners.

  • You have experience with working with regulators in a financial services environment and strong working knowledge of the bank regulatory framework.

  • You will understand and synthesize information and data in a manner that utilizes the CEO’s attention to the greatest effect.

  • You will understand the business strategy and roadmap for the product teams you support and aid in the design to help them achieve their business goals. 

  • You will coordinate with regulators to assure alignment with internal resources and projects.

  • You will gather and define Bank product requirements and define project scope.

  • You will collaborate with business and technology stakeholders to drive our program roadmap.

  • You will drive collaboration with engineers and data analysts from our Bank, Capital and related partner teams.

  • You will suggest and determine solution designs that balance overall complexity and maintainability with separation of concerns.

  • Even better if you have experience in payments and financial services!


  • You have a Bachelor's Degree or equivalent work experience.
  • You have 5+ years of experience managing multiple projects within a regulatory environment .
  • You have an enthusiasm for and experience in designing solutions that satisfy the needs of your customers.
  • You love to improve processes and find efficiencies through continuous improvement.
  • You have been successful working both independently and as part of a team.
  • You lead by influence -- not authority -- to foster trust across the organization.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources