Software Engineering Manager, Square for Restaurants

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Restaurants today operate in an increasingly dynamic landscape, and we're building a modern product ecosystem to support this.  The Restaurants team at Square empowers Food & Drink businesses of all kinds to start, run, and grow their businesses through advanced workflows, specialized products, business insights, and inclusion in the greater Square ecosystem.  In everything we build, we focus on efficiency, automation, and reliability: themes of paramount importance in a fast-paced environment where great hospitality is key.

The Restaurants team is looking for an experienced manager to lead a new product development team, focused on helping restaurant owners and managers start using the Square for Restaurants ecosystem to effectively run their business.

Square has developed a suite of products that work in concert to meet the needs of all kinds of restaurants, as well as integrations with third-party tools that are crucial to restaurants' operations. The breadth of that ecosystem presents challenges beyond the scope of any one product. This new team will focus on improving our customers' experience from raising awareness of Square's offerings, through product choice and evaluation, to solution configuration and integration across the ecosystem. In addition, this team will also be central to launching our solutions in new markets.

You will:

  • Help customers in new international markets get started with the Square for Restaurants ecosystem

  • Build new ways for our products to support and seamlessly integrate into marketing initiatives

  • Address key pain points for restaurant owners and managers, as they discover and begin using the best combination of Square and third-party products for their unique set of needs.

  • Lead a full-stack team of 6-7 server, web, and mobile developers.

  • Grow and develop your team through hiring, coaching, and team leadership. You will have a strong start, with a starting team of amazing engineers and a growth-oriented culture.

  • Lead projects with direct impact on key success metrics for Square for Restaurants, and do it by putting critical tools into the hands of restaurant owners and setting them up for success.

  • Closely collaborate with design, product management, and marketing partners to define goals and reach them together.

Qualifications

You are:

  • Experienced in coaching and developing engineers through senior levels, and growing engineering teams through hiring and career development. 

  • Maintains a customer focus and applies that focus at all times to product definition, design, engineering, and operations. Your empathy for the customer and collaboration on all aspects of product development will be key to our customers' success with our products.

  • Prepared to support your team with engineering insight as well as people leadership. You will be called upon to advise engineers on design and process; represent your engineering team to leadership and partners; and ensure excellent technical output from your team.

  • Eager to collaborate closely with cross-functional partners and peer EMs, as partners with shared goals and openness to each others' ideas.

Technologies that will be used by your team:

  • Web development in Ember.js

  • Server-side development, primarily in Java in a Square service stack

  • Mobile development on Android (Kotlin) and iOS (Swift)

  • Thorough automated testing on all stacks (unit, integration, and snapshot, as appropriate)

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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