KYC Operations Program Manager, Cash App
- Full-time
Company Description
Job Description
We are looking for a KYC Operations Program Manager to support the continued build of our Cash App KYC Compliance program. Our mission is to make banking and financial services accessible to the under-served and un-banked by developing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.
You will report to our Compliance team and support the KYC operations team by contributing to the design and effectiveness of preventative and detective measures to ensure detection and ongoing review as part of the KYC program. You will work with Compliance Leads and other relevant stakeholders to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities.
You will:
- Evaluate current operational processes and procedures to ensure compliance with applicable laws, regulations and industry best practices
- Evaluate BSA/AML CDD and EDD requirements for new and existing products or features
- Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
- Make recommendations for and help implement process improvements and procedure updates for the KYC team
- Draft and maintain relevant documentation and content for changes to the program observing regulatory updates, new products, and overall Compliance team policies and procedures
- Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and stakeholders
- Stay informed of regulatory developments, industry trends and Square road maps to guide decisions
Qualifications
You have:
- 2+ years as a program manager with direct experience in BSA/AML compliance and operations or 4+ years in relevant KYC role
- A metrics-driven approach to create substantiated solutions
- Knowledge in BSA/AML regulations, risks and typologies
- Experience working with team members of all levels
Even Better:
- Relevant industry certifications (CAMS, CFE, CFCS, and CRCM)
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources