Product Lifecycle Management (PLM) Analyst

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Hardware Team is looking for a Product Lifecycle Management (PLM) Analyst to join the PLM team. Our team is responsible for creating all Square Part Numbers, Bill of Materials (BOMs), engineering change orders (ECOs), Deviations (DEV) within our PLM system (Arena) to ensure our Contract Manufacturers (CMs) & Suppliers are building all Square Hardware units with the correct parts & corresponding revisions of parts.


You will partner with internal teams and external partners on maintaining the configuration management for hardware programs starting from development and into mass production. You will report to the Lead PLM.

You will:

  • Lead PLM activities related to the development and successful release of Square products

  • Work closely with the cross-functional teams to ensure product designs are accurately documented within the Arena PLM System and communicated to our external partners

  • Manage the creation and processing of Bills of Materials (BOM), Engineering Change Orders (ECO), Deviations and Configuration Management activities by applying best practices of PLM principles during the support of New Product Introduction (NPI) as well as sustaining efforts

  • Work on multiple projects simultaneously

  • Assist with Arena PLM system development, maintenance and document control processes


You have:

  • BA/BS degree or equivalent practical experience

  • 3-5yrs direct experience managing product changes in a PLM environment such as Arena, or equivalent

  • Experience working on hardware products defining Bill of Materials structures and Configuration Management

  • Combination of organizational and detail-oriented skills when working on multiple projects

  • Proficient in MS Excel (Vlook-up, etc.)

  • Experience working with overseas vendors

Role Location

We want employees to be able to reside where they feel most creative and productive. Our Factory Operations team works across multiple time zones including Pacific Time, Eastern Time, and China Time. 

This role is based in the United States and is open to all U.S-based individuals who can be effective partners with this team, including sharing and adjusting to typical working hours in Pacific Time.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources